Where This Privacy Policy Applies in Bangladesh
Your privacy is handled on a need-to-know basis, and we keep it to the minimum a mobile wallet account needs to work. That is your name as it appears on your wallet, your mobile number, the transaction reference bKash, Nagad or Rocket returns when you fund
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your account, and a record of what you do with the balance — a cricket bet on a BPL match, a slot round, a withdrawal request. We never ask for your wallet PIN, and no member of staff asks for an OTP in chat. How we
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use it is narrow. We match a deposit to your account so the balance stays correct. We check withdrawals before release so nobody else can cash out your money. We keep logs so support can trace a failed Rocket transfer back to the right person. Payment
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partners and game providers see only what a transaction or a game round needs. Where you sit decides your rights. The service is meant for adults in Bangladesh and is offered only where local law allows it — access depends on your local law and eligible
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regions, and privacy obligations differ between jurisdictions. If a rule in your region gives you stronger rights than this page describes, to see, correct or delete a record, those rights come first. Write to support and we act under the law that covers you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.