What These Terms Actually Cover
These terms apply the moment you create an account with us. They govern how your account is opened, how funds are deposited and withdrawn, and how any disputes are handled. When you add money through bKash, Nagad, or Rocket, each transaction is subject to both these
-
1
terms and the rules of your chosen wallet provider. We do not override your wallet provider's own policies — both sets of rules apply at the same time. Account eligibility is your responsibility to confirm under your local law. We reserve the right to suspend or
-
2
close any account that breaches these terms, including accounts where the wallet used does not match the registered account holder. Withdrawals follow a verification step: the wallet number you withdraw to must match the one on your account profile. If you update your Nagad or Rocket
-
3
number, you will need to re-verify before the next withdrawal is processed. We may update these terms when platform rules or payment processes change. When we do, we will notify you via the contact method on your account — check your registered details are current. Continued
-
4
use of the platform after a terms update means you accept the revised version. If any section of these terms is unclear, reach our support team before placing funds.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.